Business automation

Business automation

Why should you provide for a DIY experience?

Today, employee experience has become as important as customer experience, if you want to be a competitive employer. Why is it important to provide for a

Business automation

Get your priorities straight, then automate

What should you automate and not automate, that is the question. But that is not always an easy choice – how should you prioritize and where to

Business automation

Automation shouldn’t be a big project

In this part of the blog series from Ouch to Outstanding in business automation, we will examine the practical insights on automation and how you take

Business automation

The digital revolution needs more leaders

We need leadership that understands the importance of the pedagogical journey you have to do to lead a person from today to tomorrow. So, even

Business automation

Automated self-service – where do you start?

Self-service is the new normal. People expect personal experiences. So why not offer it within your organization? The question is where do you begin? In