Our Platform

Automate your business workflows with self-service portal

We have the tool and the knowledge needed to help your business to automate away time-consuming workflows, so you can concentrate on what really matters. The principle is called self-service with automation and is about to put you as the end-user in the driver’s seat. So with a simple web shop and drag & drop, you can order the features you really need, when you need them. It’s like having an extra set of hands to run your business.

 

Plugins & Templates

Plugin and play with automation under the hood

Plugins enables integration with different cloud and on-prem systems in your workflows and forms in Zervicepoint. A few plugins are included in the platform from start, you can later add more of them depending on your specific needs.

Use a template and customize it to add functionality and value to your end-user service provided in the Zervicepoint portal. We have listed some of the plugins below, in order for you to get a hint of what endless possibilities Zervicepoint will offer your IT infrastructure.

For a complete list click here

 

PDF Automator

PLUGIN

PDF Automator

The PDF Automator Plugin enables the filling and saving of a PDF document with AcroFields and the creation of a services based on PDF-files. You can easily create service forms with form fields corresponding to the fields in the PDF and generate an automated filled PDF-form.

E-Signature

PLUGIN

E-Signature

In collaboration with Assently we've developed a plugin that makes it possible for you to sign a document from anywhere, on any device. You have now the opportunity to complete a contract or an agreement in a couple of minutes - just fill out a the form, approve- and sign it. With this plugin we guarantee streamlined HR processes and increased data quality.

Microsoft Office 365

PLUGIN

Microsoft Office 365

With this plugin's ability to handle Office 365 licenses, you ensure that licenses are assigned, for example, when an account is created or modified in your existing user flows.

Allow both IT and end users to create and manage distribution lists. Use the service templates to quickly create new services, like one that handles application for membership in distribution list with approval from the list owner.

SCCM

PLUGIN

SCCM

The SCCM Plugin enable the creation of services that simplifies creating, removing, and deploying computers and software in your organization and doing this in a standardized and automated way that hides away a lot of the complexity. This will help your SCCM administrators to save time and focus on what is really important for your organization.

Microsoft Project Online

PLUGIN

Microsoft Project Online

The Project Online plugin makes it super easy to create your next project's various online resources. You can, for example, assign security groups and choose an RBS code from the enterprise resource allocation structure. All within the framework of your existing created services and workflows in Zervicepoint.

Instead of offering another tool to your colleagues, you can automate and create the services directly in Zervicepoint to facilitate and simplify the digital flows in your organization. The frustration disappears and you become more productive in your next project.

ServiceNow

PLUGIN

ServiceNow

The ServiceNow Plugin enables integration between Zervicepoint and ServiceNow and thus makes it possible for you to draw on the strengths of both platforms. Allow your users to actively follow their tickets and interact with ServiceNow from Zervicepoint. By utilizing the building blocks of this plugin you can easily get data from ServiceNow into your forms and end-user services that automate tasks from ServiceNow. Use our templates to get up and running fast.

Technical Specifications

How, why and what happens in the core platform?

Zervicepoint is divided in a central server role and one or more local provisioning servers. Install everything on a single server, or if you have many customers or isolated divisions, you can let them have their separate space on the central server role and a separate provisioning server each. There are 3 main areas building the core platform described below.