Flexible and powerful are two of the words our clients use to describe our business process automation platform. If you experience processes that are a time waste, include lack of quality data or other system related frustrations, Zervicepoint can automate your problems away. So you can concentrate on what really matters for your business – making your working life pleasant and more friction free.
Concentrate on your core business and time to market and let Zervicepoint take care of the meanless manual work by automating your commonly used business processes.
Increase quality and control of your organizations data and information flows. Zervicepoint keeps track of the data so it is always up to date and integrate with other systems to push and pull important information useful for the end-users.
Make it simple and pleasant for your peers to use automation and increase the productivity and time for innovation. In Zervicepoints UI the end-user is the Super Hero and is developed with functionality and design always in mind.
CUSTOMER SUCCESS STORIES
Zervicepoint allows Södra to merge its digital processes and to automate them when needed, no matter if they come from HR, IT, Marketing or Finance. Thanks to Södra’s decisions to collaborate and interact in a common tool, enables for example new employees to be up and running in minutes rather than days.
"Ordering a server is now fully automated which back in the days took weeks from order to up and running. Now it takes less than 20 minutes!"
Perstorp IT has automated over 200 processes in order to become a modern and available IT-service. The implementation of Zervicepoint, called “+Portal” in Perstorp, has decreased the pressure on Service Desk and cut personnel costs by two full time positions. Now employees, in IT and in the entire organization, have reclaimed their work-day and can focus on developing Perstorp into a successful company.
"So far, we have saved two full time positions with automated self-service."
To start off your business automation journey it is important to know what your goal is and how to get there. With our experience to automate processes and make it more pleasant for many organizations in their work-life around the world, we´d like to help you out to create the most valuable start.
By offering different kinds of training sessions and workshops throughout the journey you will be up and running in an instant.
Start your journey towards business automation magic!
We have listed some of our services we recommend in order to ease your journey towards a better digitized work place. For a full description of our offerings, or if you would like us to listen to your specific needs fill our the form at the end of this page. We would love to meet for a discovery meeting and tell you more about how we together meet your goals to become a better digital workplace.
1-2 times per year we detect pains and gains on a strategic level of self-service and automation in your organization.
This offer contains a basic training session to Zervicepoint, an on- premise installation in your IT environment with the right conditions and 3 start-off services deployed in Zervicepoint for your users.
Our coaches guides you through detected prioritized services to your end users. This work can be done in multiple iterations throughout your plan of implementing self-service and business automation. You decide the pace and we will proactively suggest the timeframe.
Map out the processes of the best valued services from your prioritized pains. Learn the Service design basics from our coaches or let us do the heavy work. We will dig deep into your organisational processes to get the maximum effect and suit the digital automation.
Build and Deploy
Learn and be coached through the build and implementation phase of services in the Zervicepoint portal. Through pair programming or if you want us to do the work for you we will implement your best valued services, ready to be launched to your endusers.
Release the Zervicepoint portal
Once the portal is filled with valuable services to your endusers you have to tell the world! By bringing out the delicate message to your colleagues with our communication coach not only you will be the hero, but you all will!
Once up and running you can add different flavors of support to suit your specific needs. Contact us for a full description of the different service levels of support we offer you as a customer.
Fill out the form, if you want to know more about our offerings and how we can help you get a friction free work day.