Embrace the Laziness!

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By introducing a smart level of laziness, organisations can have more satisfied employees, be more proactive and start planning ahead and stay ahead! Welcome to this blog series about Self-Service and Automation where we will discuss different aspects; end user, business, process, technology etc. Our intention is to keep the information valid for a broad...

Pack your time right with the latest Bundle release in ZervicePoint.

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In the latest release of SCCM Bundle for ZervicePoint you will be able to spend more time on the things you find valuable in your work as an IT administrator and less time to study in detail and cave down in cumbersome and time-consuming SCCM. The value for the organization and employees is a more...

A quick browse in the portal

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Here is a short movie showing a sample Self-Service Portal built using ZervicePoint:  

Improvement to Manual Task activity

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In the latest release of ZervicePoint we have added the possibility to bind the result from a Manual task activity to a variable. To see it in action, watch the demo movie below. Also in this release, we have made some performance improvements to the service designer and made the provisioning system more resilient against problems like...

Revamped My Orders view and Custom Task states

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Today we are releasing a new increment of ZervicePoint filled with really nice stuff. In this release we have focused on the end user experience in the My Orders view and revamped it by… Doing a major update of the UI Adding a new All items filter Adding Continuous scrolling for better performance Adding Search functionality Adding new order statuses...

Manage your E-mail templates

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  The next release of ZervicePoint is shipping with some new interesting features. One of them is the possibility to manage e-mail templates. You can now edit system e-mail templates as well as create your own custom ones from within the administration portal. These e-mail templates can then be used in your processes and workflows by...

Don’t miss ZervicePoint @ PowerShell Summit Europe 2015!

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PowerShell Summit Europe 2015 is currently planned to be held in Stockholm, Sweden, on September 14-16 2015. At the first day (3-4 PM), Niklas Goude (Microsoft PowerShell MVP) will demonstrate how to turn PowerShell modules in to Self-Services to be used in ZervicePoint by employees! Session description: This session focuses on ZervicePoint & PowerShell. ZervicePoint...

Reuse of the golden processes

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In the latest version of ZervicePoint we have added the possibility to connect multiple services to a shared process. This enables you to reuse and simplify the way services in ZervicePoint are handled. A new intuitive setup wizard has been added where you can choose weather to create a new blank service or a service based on a...